Shipping & Returns

• Processing Time: Orders are processed within 1–3 business days.
• Delivery Time:• United States: 5–10 business days
• Caribbean: 7–15 business days

• Shipping Fees: Free shipping on orders over $50; a flat rate applies below this amount.
• Tracking: Each order includes a tracking number.
• Delays: Shopoza is not responsible for delays caused by customs or carriers.

Return Policy

• Return Window: Items can be returned within 14 days of receipt.
• Condition: Products must be unused, in original packaging, and in resellable condition.
• Refunds: Refunds are issued to the original payment method within 7–10 business days.
• Exceptions: Final sale items, personalized products, and hygiene-sensitive items (e.g., cosmetics, undergarments) cannot be returned.